At TransformU Elite, our organization and space-optimization products are selected to deliver functional, long-term value. This warranty protects customers against manufacturing-related issues, not misuse or normal wear.

✔ What Our Warranty Cover

Manufacturing defects

Faulty or damaged parts

Products that fail under normal and intended use

Issues proven with clear photo/video evidence

✖ What Our Warranty Does NOT Cover

Damage caused by misuse, drops, force, accidents, or modifications

Normal wear and tear

Installation or assembly-related damage

Change-of-mind issues

Products that are non-returnable due to hygiene or usage sensitivity. 

📅 Warranty Duration

Most products carry a 3-day replacement warranty from the date of delivery

This warranty applies only to manufacturing defects

If a product does not carry any warranty, it will be clearly mentioned on the product page

🔁 Warranty Resolution

If your claim is approved, we will provide:

A replacement unit, or

A refund, only if replacement is not possible

📩 How to Claim Warranty

Email support@transformuelite.com with:

1. Order ID

2. Clear photos/videos of the issue

3. A brief explanation of what happened and when

📌 For damaged or defective products, a clear, uncut opening/unboxing video is mandatory.

Claims without valid video proof will not be accepted.

Our team will respond within 24–48 working hours.

📦 Return Shipping (Warranty Claims)

If the issue is due to a manufacturing defect or our error → we cover return shipping

If the issue is caused by customer misuse or improper handling → warranty will not apply

⚠ Important Notes

Products must be unused, uninstalled, and not assembled, wherever applicable

Original packaging should be retained, if possible

Claims without sufficient evidence cannot be approved

All warranty decisions are final and based on inspection and policy terms